Prices and services are subject to change without notice
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APPOINTMENTS

Late Arrivals—At Salon Louie, your time and preferences are our top priority. We greatly appreciate your timely arrival to ensure a consistent, quality service and as a courtesy to other guests who come after you. Please note that late arrivals may be subject to a shortening of service offerings or a rescheduling of your appointment.

CANCELLATION
POLICY

We kindly ask for a 24 hour notice of cancellations for all salon services.
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‍Same Day Cancellations:
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‍1st same day cancellation will be subjected to pay 25% of service cost.
‍2nd same day cancellation will be subjected to pay 50% of the service cost.
‍3 or more same day cancellations will be subjected to pay 100% of the service cost.
*Same day is from midnight until scheduled appointment time.*
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Ongoing no shows or cancellations may require a service deposit to reserve a future reservation.Specialty services may require a deposit to reserve the time slot. We kindly ask for a 48 hour cancellation notice for all specialty services. All specialty services are required to have a credit card on file to reserve the appointment.

‍Credit Cards: All guests are required to have a credit card on file. If you are a current guest and do not have a credit card on file, you will be asked to add one to reserve any future appointments

SERVICE
GUARANTEE

We will gladly adjust any service you receive within 7 days of the original visit. Please contact us as soon as possible if there is a problem with your service. No refunds or credits for service will be given, but our stylist will ensure you are 100% satisfied with your result.

PRODUCT
RETURNS

Haircare products unused or slightly used can be returned within 14 days of purchase with an original receipt for a credit refund, exchange, or store credit. Makeup, makeup brushes, hairbrushes, and tools may not be returned. Boutique Merchandise returned within 14 days of purchase with an original receipt and store tags attached may be returned for a credit refund, exchange, or store credit. Merchandise returned within 14 days of purchase date without an original receipt, but with store tags attached may be returned for a full exchange or store credit. Jewelry can be exchanged within 5 days of the original purchase. All Markdown items are final sale and cannot be returned or exchanged.

GIFT CARD

No refunds will be given for gift card purchases. Card must be present for redemption.

EXTENSIONS

Extensions are perfect for those looking for extra length, volume, dimensional color, and unique styling. Please call to schedule your extension consultation to determine pricing. A $25 fee will be charged at the time of the consult for time and will be applied to your hair purchase. Because extensions are individually picked, we will not offer any quotes over the phone or email.

GRATUITY

Gratuity is not included in any service, packages, or gift cards. As always gratuities are discretionary and always appreciated. If you choose to leave cash for gratuities, we provide envelopes. While we do not offer cash back, you do have the option to leave gratuities though our tipping partner "Tippy."